Ways I would think on behalf of the user:
- Ask a wide variety of targeted customers questions through a survey.
- Mainly on their opinions on what would be comfortable, efficient, and useful
- Be open minded and make room for growth.
- Give benefits to the customers to entice and interest them in the product.
- Think about common and daily struggles to fix with your product.
- This should be appealing to the customer's concerns and issues.
- Create a support and help area for customers who do not quite understand.
- Make a user-friendly environment.
- Organized but unique
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